Status

All systems operational.

99.9% uptime SLA on Business. Last 90 days of measured availability for every Wootality surface — refresh any time to see the current state.

All systems operational

Components

Each row reports the current state of a component and the last 90 days of daily availability. Hover a row for emphasis; squares are coloured by the worst observed state for that day.

Web app
The React SPA at app.wootality.com.
Operational
100.000%uptime · last 90 days
Chat API
Message sending, streaming, and history.
Operational
100.000%uptime · last 90 days
Agent jobs
Background tasks, schedules, and cognition runs.
Operational
99.995%uptime · last 90 days
Workspace connectors
OAuth and token refresh for Notion, Slack, Google, GitHub and more.
Operational
99.992%uptime · last 90 days
Knowledge base
Document ingestion, embeddings, and semantic search.
Operational
99.998%uptime · last 90 days
Authentication
Sign-in, sessions, and the accounts service.
Operational
100.000%uptime · last 90 days
WebRTC meetings
Signaling and ICE for real-time video calls.
Operational
99.987%uptime · last 90 days
Public marketing site
wootality.com landing, pricing, help, and legal pages.
Operational
100.000%uptime · last 90 days

Service Level Agreement

What we commit to per plan. Business and Enterprise include a formal uptime SLA; Free and Pro are delivered on a best-effort basis with the same operational posture but no contractual guarantee.

Service level commitments by plan.
Plan Uptime commitment Response SLO Credits
Free Best effort Community —
Pro Best effort Email, 3 business days —
Business 99.9% monthly uptime 24h business-hour response Service credits on miss
Enterprise Custom (typically 99.95%) Custom — per MSA Custom — per MSA
Uptime
The percentage of minutes in a calendar month during which the in-scope services respond to authenticated requests with a 2xx or 3xx status. Excludes scheduled maintenance and force-majeure events.
Maintenance window
Routine maintenance is scheduled and announced at least 48 hours in advance, and runs during low-traffic windows (Sundays 06:00–08:00 UTC). Emergency maintenance is announced as soon as we are aware of the need.

Incident history

Past 90 days. We post the postmortem within five business days of an incident's resolution and keep them here permanently.

No incidents in the last 90 days.

Quiet is the goal. When something does break we'll post it here with a timeline, the customer impact, and what we're changing so it doesn't happen again.